Data Protection Declaration
As person responsible for the website https://www.eon.com/us/energy-services.html and in accordance with Article 4, No. 7 of European General Data Protection Regulation (in the following “we”), we are pleased to inform you, E.ON Climate & Renewables GmbH, Brüsseler Platz 1, 45131 Essen ,that, with this Data Protection Declaration, whether and to what extent your personal data will be processed when you visit the website/s under this domain. We will also inform you about your rights and provide details of the responsible contact persons. In addition to the domain mentioned above, these indications also apply to other websites that we offer on the Internet, if express reference is made to this declaration.
Personal data is the information that indicates a reference to you as a particular person, e.g. name, address, e-mail address, IP, data on usage behaviour.
A. Processing of personal data for informational purposes on the basis of legitimate interests, Article 6 paragraph 1 letter f) General Data Protection Regulation (GDPR)
In the case of a purely informational use of our website, i.e. if you do not register, log in or otherwise transmit additional information to us, we collect and process only the personal data that your browser and your Internet access provider transmit to our server. These are data that are technically necessary to display the website to you and to guarantee the stability and security of our offer.
Specifically, this involves
- Technical data (IP-addresses, date, time of request, content of request, i.e. layout page, access status/ http Statuscode,
Time zone difference with Greenwich Mean Time (GMT), amount of data transmitted in each operation, Website from which the request comes)
- Operating system/browser data (operating system, interface, browser, language and version of browser)
In order to make all the functions of website accessible and to fulfil our own obligations, we pass on your data to our service providers and receive data from them in return.
We also store the above data in Logfiles. This storage is done to ensure the functionality of the website. We also use the data to optimise our Internet presence and ensure its security. However, the aforementioned data will not be stored together with other personal data.
In addition to the aforementioned data, so-called "cookies" are stored on your computer when you visit our website. Cookies are small text files that are stored on your hard disk by the browser you're using and through which certain information flows to the place that sets the cookie (in this case, it is us). Cookies cannot run programmes or deliver viruses to your computer. They serve to make our website more user-friendly and effective overall.
We use transient and persistent cookies, the scope and functioning of which are explained below:
1. Transient Cookies
Transient cookies are automatically deleted when you close the browser. These particularly include the session cookies. These store a session ID which assigns the various requests made by your browser during the joint session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.
2. Persistent cookies
Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie in question. You can delete the cookies in your browser's security settings at any time.
You can configure your browser settings according to your needs and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of the website/s or that displaying an advertisement may not be possible.
C. Contact us via e-mail or contact form
When you contact us via e-mail or a contact form, the data you provide (your Name, Service Location, Company, Type of Equipment, e-mail address, and if applicable, your telephone number) will be stored by us in order to answer your query. We delete the data arising in this context after the storage is no longer necessary, or limit the processing if statutory retention obligations exist.
D. Data recipients and data sources
1. Categories of data recipients
To the extent permitted by law (as previously described under A), we share personal information with companies within our group and external service providers:
- Group companies for the fulfilment of contractual obligations and for reporting purposes;
- Sales partners and service providers for the targeted addressing, conclusion and execution of the contract as well as for invoicing
- IT service provider to maintain our IT infrastructure
- Public authorities in justified cases (e.g. social insurance carriers, tax authorities, police, public prosecutor's office, supervisory authorities)
2. Data sources
We process personal data that we have received from you as part of our user and business relationships. To the extent necessary for the provision of our services, we process personal data that we have collected in the context of your use of our websites.
E. Transmission of data to a third country
Data transfers to countries outside the European Union and the European Economic Area ("Third countries") are part of the management, development and operation of IT systems. The following must be provided:
The transfer is permitted in principle because a legal exception is fulfilled or you have consented to the data transfer and the special requirements for a transfer to a third country are met. In particular, the data importer shall ensure an adequate level of data protection in accordance with the EU standard contractual clauses for the transfer of personal data to data processors in third countries. A copy of the standard contractual clauses provided by the EU Commission can be found on the Internet at:
Alternatively you can get them from us on request (see contact details).
F. Storage duration and criteria for determining the duration
In the case of purely informational use (see point A.), we store the personal data mentioned above as long as it is necessary for the provision of the service or use. The data will not be deleted once the specified purpose has been achieved.
If there are legal or contractual retention periods (e.g. in the case of a usage or contractual relationship), we are obliged to store the data until the expiry of these periods. After expiry or omission of corresponding obligations, which arise in cases of statutory retention obligations, in particular from commercial and tax law (cf. §§ 147 AO and 257 HGB), we delete the corresponding data.
For promotional campaigns, we store your data until you object to its use, you revoke your consent or an address is no longer legally permissible.
We only store your other data as long as we need it to fulfil the specific purpose (e.g. to fulfil or process the contract) and delete it after the purpose no longer applies.
G. Your Rights
The E.ON Climate & Renewables GmbH, Brüsseler Platz1, 45131 Essen is responsible for processing your data, unless otherwise stated. You may, at any time, request information about the data stored about you and its correction in the event of errors. Furthermore, you may request the restriction of processing, the transferability of the data provided to us by you in a machine-readable format or the deletion of your data - insofar as they are no longer required. In addition, you have the right to object, at any time, to the use of your data based on public or legitimate interests. For this purpose, please contact:
E.ON Climate & Renewables GmbH
Stichwort: Datenschutz-Auskunft, Brüsseler Platz 1, 45131 Essen
We absolutely need the data recorded in our log files in order to maintain the operation of the website. Therefore there is no right of objection with regard to such processing.
If we process your data on the basis of a consent given by you, you can revoke this consent at any time with effect for the future. Upon receipt of your instructions, we will no longer process your data for the purposes stated in the consent. Please address your revocation or an objection to:
E.ON Climate & Renewables GmbH, Stichwort: Datenschutz-Auskunft, Brüsseler Platz 1, 45131 Essen
In addition, you can direct a complaint at any time to a regulatory authority. For us, Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Postfach 20 04 44, 40102 Düsseldorf, is the concerned authority. Alternatively, you can contact your local supervisory authority.