E.ON customers receive help with extra electricity costs linked to flood damage


The thunderstorms and floods in June this year caused a lot of damage to homes in Germany. In affected areas, many E.ON customers still have electrically powered dehumidifiers and water pumps running around the clock.

E.ON has decided to refund 200 Euros to each affected home – an amount which can cover the average cost of additional electricity needed for repairs.

"We are deeply touched by the pictures of flooded homes. We want to let our customers know that we care about them and emphasize that we will be on their side even in tough times. We don’t want to make any money out of this increased electricity consumption" says Robert Hienz, managing director of E.ON’s German sales arm.

The only thing E.ON customers in Germany have to do to receive this discount is to contact E.ON by the end of July 2016 with an official note from their local authority. The note must confirm that their home has been damaged by the floods. The refund will then be offset from the next annual invoice.

This press release may contain forward-looking statements based on current assumptions and forecasts made by E.ON Group Management and other information currently available to E.ON. Various known and unknown risks, uncertainties and other factors could lead to material differences between the actual future results, financial situation, development or performance of the company and the estimates given here. E.ON SE does not intend, and does not assume any liability whatsoever, to update these forward-looking statements or to conform them to future events or developments.