Our vision shows us the way
The world of energy changes dramatically, and only those who have a vision with persuasive power will help shape this process successfully. A vision that serves to bring together all forces and initiates changes. "The vision guides our way and identifies the most important fields of action: clear customer orientation and better cooperation within the corporation. This is how the work of each individual can create joy and recognition - and that is what matters! ", E.ON Chairman of the Board of Management Johannes Teyssen formulates our common path to success.
Improving people‘s lives - This is the motto of all employees who work at E.ON; to be able to always think about new ideas beyond our current products and to develop strategies for the future. Because, for us, the search for better solutions never ends.
We want to constantly improve the production and use of energy. We help our customers to increase their energy efficiency and reduce environmental impacts, by promoting renewable energy and low-emission technologies, and by generating energy in a resource-saving manner.
We want to evolve from an energy supplier to a partner for energy solutions and move towards a customer relationship. This partnership is characterized by dialogue, consultation, and trust. We provide a convincing range of products, tailored to the needs of our customers, at fair prices and with services that offer them a higher added value than from our competitors.
The basis of our customer relationship: outstanding customer service that increases customer satisfaction, builds trust and increases connectedness. This is only possible through committed and qualified employees.
We can only reach our goals by sticking to our values. After all, every E.ON employee has an influence on the success of our customers. We listen to them and learn how we can best meet their needs. We design our business from the perspective of our customers and only offer them solutions and services which are a perfect fit. This is how we build lasting and trusting relationships with our customers.
Trust and respect are also the cornerstones of our internal collaboration: We give each other constructive feedback and encourage our employees to take responsibility. We give them the freedom to make decisions and promote their further development. All departments work together, to look for the better solutions, and then consequently implement these decisions.
We want to constantly improve ourselves. Only those who are already thinking about what our customers will need tomorrow will stay ahead of the competition. We encourage new ideas and creative thinking to quickly find better solutions. We are never self-satisfied but strive for more efficiency and effectiveness in everything we do. We have the courage to follow bold ideas and learn from mistakes.
In everything we do, the customer comes first. We help our customers succeed, because we treat their problems like our own. Each of us is doing his best, taking responsibility and keeping their promises. Our aim is to set the benchmark in our industry and to achieve success for the benefit of the whole group.
We are responsible and do not compromise on health and safety. We act sustainably and align our business activities with long-term success. We support each other and appreciate diversity as a strength. We take advantage of the opportunities offered by global networking for better access to know-how, resources and talents.
For our customers:
we are a competent and trustworthy partner in all energy questions and are looking down the road towards long-term success.
For our employees:
we have a corporate culture characterized by development opportunities, respect and recognition.
For our investors:
we are a solid investment with attractive dividends and capital discipline that meets our debt requirements and financing options.
we are a responsible company that makes positive contributions to the environment, the economy and society.
For our competitors:
we set the benchmark and are forward thinkers in all the areas where we operate.