The energy transition and increasing cost pressure are confronting the grid with huge challenges. For example, in Schleswig-Holstein, Germany’s northernmost state, renewable capacity already exceeds the maximum consumption load. Numerous cables, stations and connections need to be built to relay the power and grid operators must react even more quickly to customer demand.
To prepare the grid operators for the new challenges, more than 1,000 grid employees were involved to identify improvement areas and define measures geared to achieving more efficient workflows, processes and interfaces. For the implementation, changing culture and behavior and understanding continuous improvement as a whole was a key element of the project. Training the grid managers, empowering them and helping them to implement the improvements was a key element for this change.
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Read how ECON helped implementing the new digital platform for metering and customer solutions.
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