E.ON AG
03/15/2010  12:10 h
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Profile Structure Strategy Generation Innovation Responsibility

  Management Reporting Dialog Marketplace   Overview Power Generation Gas Supply Customer Orientation     Overview Customer Care Pricing Debate Energy Efficiency for Customers Distributed Generation Smart Electricity and Gas Meters Community Climate Efficiency Customers in Need Project Caring Energy CR Performance 2008     Responsible Procurement Environment Community Workplace

Reducing Energy Sales

Increased efficiency both in energy generation and energy use is our answer to the market requirements of the future. This allows us to mitigate the impact of the rising price of energy, and helps us to ensure customer retention at the same time. We can also conserve resources by using less power station capacity - and the change-over to low-emission and zero-emission generation technologies will be faster this way. 
Debating the Business Model
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We are currently debating this strategy, primarily at an internal level. It appears to partly contradict our previous business model, which coupled growth mainly with increasing sales. How is it possible, our colleagues ask, to carry on generating growth and high returns with lower energy sales?

The truth is that E.ON has a good strategic platform for further international growth, particularly in European markets and in new business areas such as renewables. We will prioritize our investments away from shrinking markets and instead focus our efforts on growth markets. And we will create further value through services aimed at increasing efficiency for private, public and business customers.
Consulting, Customer Service and Solutions
Our offers for reducing energy consumption for private customers are based on three pillars:

1. We focus on providing comprehensive information and explaining the best solutions. On top of that, we coordinate events and training sessions. We also communicate energy saving tips via our customer publications, websites and brochures, attend trade fairs and use our contact with customers on location to provide personal efficiency advice.

2. We offer products and services that give consumers a better overview and enhanced control of their energy consumption. This includes smart electronic meters which help customers identify energy-hungry appliances. On top of that, we encourage the development of distributed generation technologies such as heat pumps, fuel cells and micro-cogeneration plants.

3. We give our customers information on public support programs to help replace old heaters with modern, more efficient heating technologies. In some regions we also offer our own support funding. The support program for natural gas and solar heating offers an incentive to exchange oil heaters that are over 15 years old. This program started in the spring of 2008 and is one of the range of initiatives aimed at using natural gas more efficiently, which E.ON Ruhrgas has bundled under the heading of "Initiative Erdgas.ON". 

We support business and industrial customers, including regional energy providers with individual programs dedicated to increasing their energy efficiency and enhancing their range of offers.

Additional information about this topic on other E.ON websites:
Price transparency
Visit the E.ON Ruhrgas PartnerPortal and calculate the updated gas price on any given day according to your individual gas price formula.
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Reduce your energy by 10% in 2010
E.ON UK is supporting the 10:10 campaign to help customers reduce their energy usage.
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CR-Servicebox
 
Key in a numeric code of the 2008 CR Magazine or any search term.
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