Privacy Policy

Protecting personal data is an important concern for E.ON SE.

E.ON SE processes personal data collected when visiting our webpages in accordance with the Federal Republic of Germany's legislation regarding data privacy and data security. This Data Privacy Statement provides you with information on how E.ON SE uses data collected during your visit to the E.ON SE website.

Collection and Processing of Personal Data

Personal data is information that identifies you, such as your name, e-mail address or postal address. Data of this nature will only be saved if you make it available to E.ON SE, e.g. when ordering informational materials, subscribing to e-mail newsletters, applying to a job online or taking part in a survey or sweepstakes.

Use and Transmission of Personal Data

In general, E.ON uses your personal data to answer your queries, process your orders or provide you with access to special offers or information. In order to do this, it may be necessary for E.ON to pass on your data to other group companies or external service providers for further data processing. E.ON will not sell your personal data to a third party or otherwise make personal data available for sale.

Data transmission to third countries will only occur within the framework of administration of IT systems and only insofar as a) the data transmission is fundamentally permissible and b) the specific requisites for transfer to a third country have been met; in particular, the data importer must guarantee an acceptable level of data protection in accordance with EU standard contractual clauses for the transmission of personal data to order processing organisations in third countries. The provisions of the German Federal Data Protection Act and the Telemedia Act constitute the basis for this.

Freedom of Choice

You control the information you provide to E.ON SE. If you choose not to transfer any information, then you may be unable to access some areas of the E.ON SE website. Users of the service for press releases and ad hoc notifications can unsubscribe from these communication services at any time on the "Info-Service/E-Mail" page; your data will be deleted immediately in this case. If your personal information changes (e.g. zip code, e-mail or postal address), you can also notify E.ON SE via e-mail to info@eon.com in order to correct or update this information.

Automatically Collected Data

When you access the E.ON SE website, general information is collected automatically (i.e. without a registration process) that cannot be correlated a single person. Automatic recording occurs via

  • Truncated, and therefore anonymized, IP address. Truncation bars the possibility of correlation to an individual person,
  • The last website you visited (referrer),
  • The pages you have visited on the E.ON SE website,
  • The names of accessed files,
  • The date and time of access,
  • Your PC's operating system and browser version

Information on Web Analytics

This data is used to produce usage profiles under a pseudonym. IBM's NetInsight software is used to do so. This information is used exclusively to improve attractiveness, content and functionality.

In order to identify accessed content, eon.com uses a so-called session cookie, which is automatically deleted upon closing the browser. You can find further information in the section Cookies.

Collected data cannot be used to personally identify this website's visitors and is not merged with the personal data for the user corresponding to the pseudonym.

This data is neither used any further nor passed on to third parties. You can opt-out of the creation of a usage profile in the future at any time. To do so, please click on the following button:

The website eon.com will remain fully usable for you after doing so. For a permanent opt-out, your browser has to accept permanent cookies. If your browser does not accept permanent cookies, then it is currently not technically possible to record your opt-out. In this case, please use a browser plug-in like Ghostery or AdBlocker to deactivate tracking.

Cookies

The website www.eon.com uses co-called session cookies to offer users more comfort. For example, session-cookies make it possible for visitors to E.ON websites to complete a brochure request without having to re-enter their own data even after interrupting the process by visiting another page. There is also a session cookie used for web analytics.

Randomly selected users are asked if they would like to participate in a user satisfaction survey. A permanent cookie records whether they decline or participate so that the request is not shown to them again at a later point in time.

At no time does a cookie record personal data. The website will remain entirely usable even if your browser does not accept cookies.

Permanent cookies used on eon.com

NameFrom DomainDurationPurpose
donottrackeon.com12 monthsRecording opt-out
eon_surveymyaudience.de12 monthsRecognition of participation in a user survey

Security

E.ON SE undertakes precautionary measures to protect your data from loss, destruction, falsification, manipulation and unauthorized access. In doing so, E.ON SE does, of course, comply with all of the Federal Republic of Germany's data privacy requirements.

Minors

E.ON SE strongly advises all parents and guardians to teach their children safe and responsible handling of personal data on the Internet. Minors should not transmit any personal data to E.ON SE's website without the permission of their parents or guardians! E.ON SE assures that it will never knowingly collect personal data from minors nor use it in any way or disclose it to third parties without authorization.

Links to Other Websites

This Data Privacy Declaration applies to E.ON SE's website at www.eon.com. For further information about the specific data protection measures implemented by other E.ON companies, please refer to the individual company websites. The pages on this website may contain links to other providers within and outside of the E.ON Group not covered by this Data Privacy Statement. When you leave E.ON SE's website, it is recommended to carefully read the data protection guidelines of every website that collects personal data.

Integration of social networks

On the website eon.com, we integrate the contents of our official channels on Facebook, Google+, Twitter and YouTube at various points. The companies that operate the social networks (Facebook Inc., Twitter Inc., Google Inc., YouTube, LLC) are therefore able to determine which contents you have visited at eon.com. The operators of the social networks can assign the information to your account, especially if you are logged onto one of the above-mentioned pages with your personal profile at the same time.

Right to Information

If you have questions concerning how your personal data is processed, please feel free to contact us under datenschutz@eon.com.

Upon request, you will be informed - in writing and pursuant to applicable legislation - which of your personal data, if any, E.ON SE has collected via its webpages.

Notification of Changes

Any changes to our privacy policy will be posted to this Data Privacy Statement, the homepage, and any other locations we deem appropriate.