Customers are rightly demanding tailored solutions

Customer Solutions

We understand our customers’ needs

We understand our customers’ needs. That’s why we are always scouting for innovative ideas and new technologies. Together with our customers we transform these ideas into value-enhancing energy solutions.

Alongside our power and gas products, we offer a wide range of services to enhance our customers’ self-sufficiency and comfort: solar panels, battery storage systems, energy audits, and state-of-the-art lighting solutions and heating systems.

With our customized energy plans we help businesses of all sizes to optimize their energy use across multiple facilities. We take care of their energy management and supply so they can focus on their core business.

For towns and cities where climate change and energy efficiency are high on the agenda, we plan and implement fully integrated electricity infrastructure projects that encompass renewables, efficient on-site production of heat and air conditioning, e-mobility, district heating, energy-efficient buildings, and intelligent energy networks.

In brief:

  • Serving 32 million customers with power, gas, heat and energy solutions
  • 1.1 million of our customers are digitally engaged
  • 400,000 customers make use of value-added services, such as energy-related insurance services
  • 250 local and district heating systems in operations in Germany, UK and Sweden.