Privacy Policy

Personal data is information that identifies you, such as your name, E-mail or postal addresses. E.ON AG does not collect personal data from you except when you specifically provide it, e.g. when ordering information, subscribing to E-mail newsletters, applying for a job online or taking part in a survey or sweepstake.

E.ON uses your personal data in order to answer your queries, process your orders or provide you with access to special offers or information. In order to do this, it may be necessary for E.ON to pass on your data to other group companies or external service providers for further data processing. E.ON guarantees that it will not sell your personal data to a third party or otherwise make personal data available for sale.

Data transmission to third countries will only occur within the framework of administration of IT systems and only insofar as a) the data transmission is fundamentally permissible and b) particular conditions exist that require data to be transmitted to third countries, in particular wherein the data importer guarantees an acceptable level of data protection in accordance with EU standard contractual clauses for the transmission of personal data to order processing organisations in third countries. The provisions of the German Federal Data Protection Act and the Telemedia Act from the basis of this.

You control the information you provide E.ON AG about yourself. However, if you choose not to share your information with E.ON AG, please be aware that you may be unable to access some of the areas of the website. Users who decide to unsubscribe to our newsletter service may opt out of receiving these communications by unsubscribing on our page "Info-Service/E-mail". If your personal information changes (e.g. zip code, E-mail, postal address), please E-mail the changes to E.ON AG in order to correct or update your personal data (our address: info@eon.com).

When you access the E.ON AG website, general information is recorded automatically (not as part of registration), which is not used for matters pertaining to persons. The standard data recorded by the Web servers used are:

• The name of the internet service provider (or with company networks, the name of your firm).
• The website which you last used
• The websites offered by E.ON last used
• Name of data called up
• Date and time of call up
• And the operating system and browser version for your PC.

These data can be analyzed by developing usage profiles under a pseudonym. The information is used to optimize content and functionality of the website. Cookies may be used for this purpose. Cookies are small text files which are sotred locally in your Internet browser. The cookies may be used for recognizing the Internet browser. The collected data will not be used to personally identify the visitor to this website. It will not be linked with personal data about the person behind the pseudonym. The analysis of data can be stopped for this and further visits of the website by pressing the „Tracking Opt-Out“ button below.

E.ON does not use permanent cookies on its websites. However, so-called 'session-cookies' are used in order to make using the websites more comfortable for the user. For example, session-cookies allow visitors to E.ON websites to complete a brochure request after interrupting the order by visiting another page, without having to re-enter personal data again.

E.ON AG takes great care to ensure the security of personal data. Your data is conscientiously protected from loss, destruction, distortion/falsification, manipulation and unauthorized access or unauthorized disclosure. Obviously, E.ON AG complies with the all protection regulations of the Federal Republic of Germany.

E.ON AG strongly advises all parents and guardians to teach their children safe and responsible handling of personal data on the Internet. Minors should not transmit any personal data to E.ON AG's websites without the permission of their parents or guardians. E.ON AG will never knowingly collect personal data from minors or use it in any way or disclose it to third parties without permission.

This statement on privacy protection applies to the www.eon.com and www.eon-ag.com homepage hosted by E.ON AG. For further information about the specific data protection measures implemented by other E.ON companies, please visit individual company websites. The Web pages in this homepage may contain links to other providers within and outside E.ON group, to which this privacy protection statement does not extend. When you leave E.ON AG's website, please be aware of and read the privacy statements of each website that collects personally identifiable information.

If you have questions concerning our privacy protection policy or how your personal data is processed, please feel free to contact our Privacy Protection representative.

E.ON AG
Data Protection Department
Alois Reitmeier
E.ON-Platz 1
40479 Düsseldorf
Germany
T +49 2 11 45 79-82 82
alois.reitmeier@eon.com

Upon request, you will promptly be informed - in writing and pursuant to applicable legislation - which of your personal data, if any, was collected during your visits to E.ON AG websites.

Any changes to our privacy policy will be posted to this privacy statement, the homepage, and any other places we deem appropriate.